This module offers an in-depth exploration of flat rate billing, a transformative billing strategy that offers predictability and simplicity in financial transa

Course Introduction

Overview of modern business billing practices

What is Flat Rate Billing

9 Step Process

Can You Do This With Customer Owned Equipment

4 Tips For Starting

Example From France

Introduction to Flat Rate

Understanding and Implementing Flat Rate Billing

This section covers the steps you need to take to make sure that the contract is properly priced and meets the customers needs.

Use Tools Calculator

Involve Department Heads

Show Customer Value Before The Assessment

Sales Calculator

Smart Surveys

Gather all the Data

The Process

This module covers the various tools you will find helpful in crafting a winning proposal.

Quote Builder

Sample contract

Pricing Calculator

Quiz on Contracts, Calculator and Proposals

Calculators, Quote Generator, Sample Contract

This lesson reviews the key selling points, objections, and how to manage them.

Purple Cow

Flat Rate Specialist

Keep The Value Proposition Simple

Flat Rate Marketing Materials

I Don't Want Rules

I Do Not Want An Assessment

Be A Thought Leader Go Social

Get Certified

Compensation Plan

Real Life Example - Earl Everson

Devices to Avoid

Customers Will Pay More

Customers to Avoid

Zero Ownership

Sticky Customers

Predictable Invoices

Page Revenues are Lower

What's the Catch

Pay More

Sales People are Leaving

Mega Dealers

Marketing Basics

Its Too New

Improved Security

When Not to Use Rules

Objections

Margins Are Lower

I only Want to Pay for What I Use

I Need 3 Quotes

I Have Minimums

Improve Service Performance

Ink Is A Disruptor

Sales and Marketing Quiz

Sales and Marketing Musts

This covers factors associated with the equpment

Right Sizing Equipment

Standardize the Fleet

Use Good Data

Example Data

RRPM is King

Replace With An Approved Device

Everything Is A Cost

What Is Old Is New

First Call Efficiency

Add Software

Optimize Everything

Improving Service Performance

Hardware and Software

This module helps you understand the costs involved and how to quote proposals that are fair to the dealer and client.

Cost Certainty

Sample Quote Calculator

Service Costing Demo

Elements Of A Good Quote

Costing And Quoting Quiz

Costing and Quoting

This module reviews the options for writing contracts, and also the potential financing options

Working With A Leasing Partner

Keep Terms and Conditions Simple

Detail Software Rules

Contract fundamentals

Overages

Contracts and Financing Quiz

Contracts and Financing

This module will cover why reviews are important, and also how to look for opportunities to expand your business with existing clients

Review Flat Rate as Contracted

Ask For Referrals

Review New Workflow Offerings

Review Business Goals

Non Print Related Needs

Upselling and Quarterly Business Reviews

Upselling and Quarterly Review

This module takes a look at the infrastructure necessary to support Flat Rate Billing

Periodic Business Reviews

Accounting and Billing

Commissionable Earnings

Training and Involvement

Service Profitability

Back Office Review

Back Office

Flat Rate Certified

Making The Leap

Converged Services Market Stats

Converged Services Review

Converged Services Quiz

Converged Services

A self paced learning experience designed to help office equipment dealers master the process of creating and implementing a Flat Tate Program.

Flat Rate Academy

Kenneth Edmonds

Course content

Includes